Sumtrix Support
Questions, bugs or ideas? We read every message.
FAQ
How do I restore my purchase?
Open Settings in the app and tap Restore Purchases. Use the same Apple Account you bought with.
Why can I only play 3 new stages a day?
Stages 1–40 of every level are free with no limit. After that, free players get 3 new stages a day, shared by all modes. Replays and failed attempts never count. The Full Game removes the limit.
How do I open the next level?
Clear every stage of a level (Easy 50, Normal 60, Hard 70) to unlock the next one. Expert never ends.
My progress isn't on my other device.
Make sure both devices are signed in to the same Apple Account with iCloud turned on for Sumtrix (Settings › [your name] › iCloud). Sync can take a minute.
How do I report a bug or send an idea?
In the app, open Settings and tap Send Feedback. Your message goes straight to the developer, with your app version and device model so the problem can be reproduced. You can also email admin@jacobko.app.
Does it work offline?
Yes. Every mode plays without a connection. Purchases, iCloud sync and Send Feedback need one.
Can I play the tutorial again?
Stage 1 of Easy in each mode is the guided stage — replay it from the stage list any time.
Sounds or vibration?
Turn them on or off in the app's Settings or from the pause menu.
